A database as core of your information system
Most business information systems, whether developed in-house or purchased "off the shelf", are designed to utilize a commercially available relational database management system like Oracle.
In order to properly maintain optimal performance and ensure system availability, someone who understands the technology must be assigned the ongoing task of supporting this crucial database component. Critical performance tuning and system optimization parameters need to be continually monitored and adjusted for the best possible operation. System resources must also be examined to ensure they are effectively allocated.
This proactive approach ensures the information system will be available to users when needed and operating at peak performance. Business has come to depend on information technology for core operations. The cost of not being able to access a critical system in a timely fashion can be staggering.